Project Implementation and Consultation – for Applications!

Project Implementation and Consultation – for Applications!

When VEA was looking to implement a new time tracking application (read more about that here) initially we picked something that we thought looked amazing and were ready to buy it that day! Lucky for us, one of our System & Operational Process Specialists (SOPS for short) got wind of the project and called me up. She started asking a lot of important questions that I realized we didn’t have the answers to.

 

Had we gone with the application we were originally looking at, we would have discovered very quickly it didn’t do half of the things that our team actually needed it to do. We probably would have ended up abandoning the application and starting over. What a waste of time and money for everyone!

 

A System & Operational Process Specialist (a title within our Online Business Manager (OBM) services) will help you research, select and implement new applications (including change management with your team). There are a lot of questions to consider when you are thinking about implementing a new application. You don’t want to spend time and resources implementing something only to find out 6 months down the road it doesn’t do everything your team needs it to do. Or worse, that your team has a major requirement you didn’t consider and now you have to scrap the whole project.

 

Working with one of our System & Operational Process Specialists will help you discover and answer questions like:

 

Our System & Operational Process Specialists can assist with a wide variety of application requirements – everything from Microsoft set up (such as creating SharePoint sites and OneDrive architecture) to time tracking, project management, and service management applications.

 

Best of all, you get the added benefit at each phase of either continuing with the VEA team or completing the rest of the phases inhouse.

 

Want to learn more? Click the banner below to schedule a call with us to discuss how our SOPS (under the OBM banner) can scale your business.

 

Lanna Thompson
Co-Founder & CEO at VEA

Project Implementation and Consultation – for Processes!

Project Implementation and Consultation – for Processes!

Has a process in your company left you feeling like there must be a better way?! Trust me, we’ve been there! 3 years ago, the billing process at VEA Office Professionals (VEA) took us 16 hours to complete over a 2-day period. Every client we added to our roster, meant the total time for billing would increase. Our Accounting Team dreaded payroll and invoicing at the end of the month – the overall process was painful and time-consuming.

Enter one of our amazing System & Operational Process Specialists (SOPS), Lenneal Howden!

She reviewed our current processes, assessed possible risks, identified areas where we could automate, and implemented the solution that best fit us. The end result? A customized report that was designed with the flexibility to optimize it in the future, could easily maintain the integrity of the data, and most importantly made our work and life easier. Our billing now takes approximately 4 hours per month – a 75% decrease in the time required.

 

Our System & Operational Process Specialists have experience and expertise in reviewing business processes and technology to identify areas for improvement. We have helped many companies streamline their operations and increase efficiency. With a properly documented process, we can analyze what is currently working and what can be done more efficiently. That’s where the magic begins – using that data, we make recommendations to automate and streamline. Sometimes this will involve implementing new applications (read more about that here) and other times we may create connections between your existing applications.

 

Automating processes is like giving yourself a superpower!

  • Saves Time: One of the best things about automation is that it saves you time. Instead of spending hours doing manual tasks, you can set up a system to do them for you in seconds. This means you have more time to focus on important things, such as servicing your clients, growing your business, or spending time with your family.
  • Reduces Human Errors: Let’s face it, we’re all human, and humans make mistakes. But automated functionality not so much. By automating processes, you can significantly reduce the risk of errors caused by human oversight or fatigue. This leads to more accurate results and happier customers.
  • Increases Efficiency: Automation is like turbocharging your productivity. It allows you to get more done in less time, which can have a big impact on your bottom line. Whether you’re a small business trying to keep up with demand or an individual trying to stay organized, automation can help you work smarter, not harder.
  • Improves Consistency: Have you ever noticed how some tasks are done differently depending on who’s doing them? With automation, you can ensure that every task is performed the same way every time. This consistency not only improves quality but also makes it easier to track and measure performance.
  • Enhances Scalability: As your business grows, so do your needs. Automation can scale with you, allowing you to handle increased volume without adding more resources. Whether you’re processing orders, managing inventory, or responding to customer inquiries, automation can help you keep up with demand without breaking a sweat.

 

This all might sound complex, and frankly a little overwhelming, but our System & Operational Process Specialists make it easy by using a 3-step phased approach.

 

Phase 1 - Process Review

We do a deep dive into your process(s) and conclude the phase with a complete strategy for improvement. 

This phase is independent and does not commit you to working with us on implementation. You can implement the recommendations made on your own, or you can work with us to move on to Phase 2.

Phase 2 - Process Implementation

Most of our clients choose to have us implement the recommendations moving forward. After all, we just got up close and personal with your business and team leaders! Additionally, we find that sometimes changes in processes can create resistance in your team. We can smooth that over by ensuring they understand we are the ones recommending the changes. We will also work with them through any challenges they may encounter throughout the phase.

Phase 3 – Process Management

Good process management provides a clear understanding and documentation of the actions required from point A to point B to achieve desired results. Management will also look for ways to continually improve the various actions required from point A to point B. Their goal is to provide the desired results while improving the process and aligning it to the company’s strategic goals.

 

Conclusion

This means at each phase YOU are in complete control of deciding if you wish to continue the implementation with your dedicated VEA team or complete the rest of the phases in-house.

 

Want to learn more? Click the banner below to schedule a call with us to discuss our Online Business Manager services which includes our System & Operational Process Specialists (SOPS).

Lanna Thompson
Co-Founder & CEO at VEA